By placing an order on Hera Glows, managed by Zenithway Solutions Private Limited, customers acknowledge and accept the inherent risks involved in online purchases at Hera Glows. While we make every reasonable effort to provide detailed product descriptions and accurate images, minor differences in color, texture, fit, or finish may occur due to variations in screen resolution, lighting conditions, or individual perception. Customers are advised to carefully review all product information and contact our support team for any clarification before completing a purchase.
All products displayed on our platform are subject to availability. Despite regular inventory updates, unexpected demand fluctuations or technical issues may occasionally lead to stock inconsistencies. In such situations, we reserve the right to cancel, adjust, or delay orders as necessary. If any changes are required, affected customers will be notified promptly and offered suitable alternatives or refunds where applicable.
We aim to present product colors as accurately as possible. However, differences in device screens, monitor settings, and lighting environments may result in slight variations between the displayed images and the actual product. Such variations are considered normal and do not constitute a defect or misrepresentation.
Once an order is dispatched from our facility, it becomes subject to third-party logistics and transit processes. Although we work with reliable courier partners, delays, damage, or loss during shipping may occasionally occur due to circumstances beyond our control. In these cases, we will provide reasonable assistance to help resolve the matter. Customers are encouraged to notify our support team at zenithwaysolutionspvtltd@gmail.com if any delivery-related issues arise.
Our website operates independently and does not include, promote, or endorse third-party links or external platforms. We are not affiliated with any other websites, and any claims suggesting such association should be treated with caution. If you come across third-party pages or services falsely claiming to represent or partner with us, please inform us immediately. We disclaim responsibility for any content, transactions, or consequences arising from such unauthorized sources.
For any further queries or to initiate a Risk Factor Policy, please contact us at zenithwaysolutionspvtltd@gmail.com.